FAQ

How do I access my courses and digital products?

Immediately after completing your checkout, you will receive an instant download link on your confirmation screen. You will also receive an automated email containing backup links to access your digital playbooks, templates, or course materials.

What formats are the business resources delivered in?

Our playbooks, guides, and document kits are delivered in high-quality, universally compatible formats (such as PDFs and standard document files). You can open and use them instantly on any laptop, tablet, or smartphone without needing special software.

How do I book my 1:1 Strategy Call with Jan?

If you purchase a 1:1 Strategy Call, you will receive an immediate email containing a link to Jan’s private calendar. From there, you can choose a date and time that best fits your schedule to dive into your business challenges.

Can these resources really help me win government contracts?

Yes. Our contracting guides (like How to Start Bidding and Interpreting an IFB) are built on proven, real-world industry experience. They break down exact government paperwork requirements to give you a highly competitive edge when bidding.

What is your refund policy?

We offer a 100% satisfaction guarantee. If you purchase any of our digital resources and don't see value in them in any way, you can request a full refund within 30 days. Simply send an email with your order details to jane.woolridge@gmail.com, and we will process it right away.

Is my payment secure?

Absolutely. Our checkout system is powered by Shopify and uses industry-standard, secure SSL encryption to ensure your personal and financial details are 100% protected.